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Articles - call-center

The Romanian outsourcing market, stronger than ever

In a period marked by global economic challenges, the Romanian Business Process Outsourcing (BPO) market continues to grow from year to year, offering companies essential solutions to reduce costs and optimize operations. Computer Generated Solutions (CGS) Romania, a leader in this sector, emphasizes the importance of outsourcing as a strategic response to current uncertainties.

Study: Important demand for office space from the BPO / SSC sector in Bucharest and other major cities in CEE

The demand for office space for the BPO / SSC sector in four major CEE cities - Wroclaw, Lodz, Krakow and Sofia - accounted for 60% of the total demand in the first half, while in Bucharest this was one-quarter of the total.

The US Group Sykes to open new office in Brasov, Romania

Sykes Entreprises Eastern Europe, a provider of BPO solutions, Sykes Entreprises Eastern Europe, part of Sykes, plans to open an office in Braşov and has already begun recruiting on its own site.

Blue Point Opens a Call Center In Buzau on 300 Sqm

Blue Point, one of the most important call center companies in Romania, opens in Buzau the second operational centre in a tertiary city, the company announced recently.

General Motors to open call center in Bucharest

General Motors will open în Bucharest e call center for its OnStar service, which allows owners of cars that run the service to call directly a GM consultant, ZF reports.

Salaries in call centers increase by 10-12% in Romania, 22% in Bucharest

Salaries in call centers and service centers increased by 10-12% in Romania last year, and by 22% in Bucharest.

Blue Point opens its first call center in Slobozia

Blue Point, one of the most important Romanian companies of call center services, has opened in Slobozia its first operating center in the province. The expansion outside the capital is a part of the territorial development strategy of the company and comes on the diversify services offered, increasing the number of customers and their requests.
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