The company’s latest lease prolongation is from Webhelp, one of the Global leaders in the BPO industry, that designs, delivers, and optimizes unforgettable human experiences for today’s digital world – creating game-changing customer journeys. From sales to service, content moderation to credit management, Webhelp is an end-to-end partner across all B2C and B2B customer journeys. 

Driven by a vision of making business more human and building on a solid and unique company culture based on a community of over 100,000 passionate game-changers across more than 55 countries, Webhelp thrives on making a difference for the world’s most exciting brands. 

The tenant’s Romanian subsidiary’s headcount is over 2,300 employees in its four locations in Bucharest, Galati, Iasi and Ploiesti. Webhelp has decided to stay in Premium Plaza on its 5,000 square meter premises for additional three years, after being with GTC for eight years already.

“It is this game-changing mindset that determines client innovation and drives our continued global and local growth. To enable this, our employees need to feel comfortable in a quality workspace environment that contributes to their wellbeing, thus resulting in positive impact in customer experience and clients’ satisfaction.
To achieve this goal, the great location and workspace, alongside with the flexibility to create a customized office design with a comfortable setup, have led us to the decision of extending our lease in Premium Plaza.”, stated Razvan Patrunoiu, CEO Webhelp Romania.

“I am happy to be able to provide our tenants with everything they need. Our anchor tenant Webhelp’s continuing trust in us is the best proof that GTC is not only a building owner, but a partner in their business journey. With Webhelp invested in being a company that puts great value on their employees, we met their needs by offering a safe and healthy environment for their people in the form of modern class A office spaces, conforming to ESG standards”, stated Ziv Gigi, Managing Director of GTC’s operations Romania.
Premium Plaza is located in Victoriei Square, the financial and administrative center of Bucharest, and offers a total leasable area of 8,500 square meters.

The end of 2021 was a fruitful period for GTC Romania that welcomed three new tenants in the City Gate Project: Zim Shipping, Excela Solutions and Bachmann Romania. The last quarter of 2021 was also good for consolidating relationships with other tenants, such as Miele, one of the biggest global home appliance producers, and Keyence, a leading supplier of sensors, measuring systems, laser markers, microscopes, and machine vision systems worldwide.